This article provides quick information about your current environment and health check , Further it will help you address the most common reasons of performance issues on to your server without sending the diagnostics to SolarWinds support .
Your check list
✔Server Hardware
✔Orion DB Size / settings / options
✔Check your Website pages configured / Customization
Lets collect System diagnostics as below.
Navigate to Start -> SolarWinds Orion -> Documentation and Support
Launch the gray icon for Orion Diagnostics.> Click "Start"
This program will generate a .zip file as output.
( Unzip in a folder ) Right Click > Select Extract Here .
Server Hardware
Lets check your System Hardware first if this even near to the Solarwinds MINIM recommended.
Go to the SystemInformation folder > Open the SystemInfo.txt file
You will be able to find the System hardware specification below is an example where system is only assigned with 2 Physical CPU Sockets /
below is an example where the system is only assigned two CPU PHYSICAL SOCKETS which is below Solarwinds MINIMUM recommendation .
You must have to have MINIMUM 4 PHYSICAL CPU SOCKETS here .
System Type: x64-based PC
Processor(s): 2 Processor(s) Installed.
[01]: Intel64 Family 6 Model 45 Stepping 7 GenuineIntel ~1600 Mhz
[02]: Intel64 Family 6 Model 45 Stepping 7 GenuineIntel ~1400 Mhz
Total Physical Memory: 49.082 MB
Available Physical Memory: 39.408 MB
Virtual Memory: Max Size: 56.250 MB
Virtual Memory: Available: 45.376 MB
Virtual Memory: In Use: 10.874 MB
Now open the SysInfo.csv file and check the further current CPU load on the System and CPU GHz level .
Below in an example where the CPU load in around 70% on the current system due to two main reasons .
Parameter | Value |
OSVersion | Windows Server 2012 R2 (Microsoft Windows NT 6.2.9200.0) |
CPUInformation | Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz |
CurrentCPUUssage | 70 % |
TotalPhysicalMemmory | 49152 MB |
FreePhysicalMemmory | 39802 MB |
FreeVirtualMemmory | 45843 MB |
FreeSpaceInPagingFiles | 7109 MB |
CurrentTimeZone | xxxx Standard Time (UTC+01:00:00) |
Low Physical Sockets assigned
Low CPU power less then 3.0 GHz
Further check how much memory is assinged and available for the system and check the TaskManager which application is consuming high memory .
In above case the System Hardware is not even near to the recommended SolarWinds production deployment therefor the CPU load will remain high therefor System resources.
The following table lists minimum hardware requirements and recommendations for your SolarWinds Orion server.
Installing multiple SolarWindsOrion Platform products on the same computer may change the requirements.
Hardware requirements are listed by SolarWinds NPM license level.
These minimum requirements are for the Orion Platform. Products that run on the Orion Platform may have different requirements, such as different OS or memory requirements.
Consult your product-specific documentation for the exact requirements.
| Hardware | SL100, SL250, SL500 | SL2000 | SLX |
|---|---|---|---|
CPU speed | Quad core processor, 2.5 GHz or better | Quad core processor, 2.5 GHz or better | Quad core processor, 3.0 GHz or better |
For more details see below guide
SolarWinds Orion server hardware requirements
Orion DB Size and settings
Go to the DBInfo Folder > Open DatabaseInfo.csv file
Check the Database Recovery Mode
Check the Total Database Size
Default DB Recovery should be SIMPLE (Strongly recommended)
name | db_size | status |
SolarWindsOrion | 889274.25 MB | Recovery=FULL |
- I have a very large Orion database. What should I check?
- I have database performance issues. How can i improve my database performance?
- Why is my Orion database growing so quickly?
- Why does my Orion performance decrease each day?
- Why is my Orion Web Console loading data at a slow rate?
For more details please see the post below and follow all the steps one by one to check your Orion Database Health and settings.
This guide will help you address the most common questions and issues related to the Orion database performance check and configuration without using the SolarWinds Database Administrator (DBA).
Quick Orion database health check guide
Quick Orion database health check guide - SolarWinds Worldwide, LLC. Help and Support
Web pages recommended settings
Tips for better Orion Web Console performance - SolarWinds Worldwide, LLC. Help and Support
Still have any question / need assistance ?
Please feel free to submit a new support ticket in relation to your question/error. Our support lines are available 24/7.
http://www.solarwinds.com/support/ticket
You can also contact the support by 24/7 phone support .